​The Soft Skills Group Inc. offers leading interactive workshops and structured in-person communication skills training for groups and individuals.

Our completely customizable and interactive programs have empowered people to be more productive and satisfied with their professional and personal lives.

Why Choose Us?

Expertise
Every consultant has a minimum of 15 years of experience, ensuring knowledgeable leadership and deep expertise on every project.
Results
Our workshops are ranked at least 4.8/5, and over 80% of our business comes from repeat clients.
Service
We never leave you wondering.  We will reply to you within 1 business day.
Workshops
Verbal Skills
From professional presentations and business storytelling to impactful and persuasive public speaking, explore ways to engage and communicate with clarity and conviction.
Writing Skills
Whether you’re writing reports, technical documents, web content or emails, learn how to produce effective professional writing that delivers your message.
Management Skills
Master leadership and supervisory skills and principals to build rapport, achieve trust, manage conflict, motivate with conviction and lead with confidence.
Personal Development Skills
From assertiveness and problem solving to meeting and time management, discover your natural strengths and capabilities and develop valuable new skills.
Team Development Skills
Learn how to develop high impact teams, change management strategies, deal with conflict, encourage team play and better service your customers.

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The instructor brought an energy to the class that is unique and engaging, while taking students on a learning journey that has proven to be very successful in our organization. We have regularly offered the Business Writing course, and also drawn on TSSG's wide array of expertise to develop customized learning solutions.

Shawn Elliott

Assistant Vice-President
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Talent Management, Munich Reinsurance

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TSSG organized an excellent workshop about the rules and the tools for improving my team's presentation skills and utilizing key communication strategies.  I highly recommend this workshop as it can give your team an extra push in the right direction for putting together powerful pitch or project presentation.

Noora Abu Eitah

Supervising Producer
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Secret Location

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The instructor greatly assisted our governing council members by providing them with an excellent set of practical tools to make their meetings more effective, purposeful and focused.  TSSG's lively, engaging and interactive presentation was a true revelation and the lessons learned have been applied successfully by all involved.  Well worth the investment.

Brian O'Riordan

Registrar
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College of Audiologists and Speech-Language Pathologists of Ontario

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I have worked with Diana, to provide global client solutions, for a decade.  She is a consummate professional who is able to quickly read and adapt to her audience.  What makes Diana stand out though is her intellectual grasp of the soft skills arena.  As a published writer her book on soft skills is still my go to reference whenever I approach a new subject.  In short, I would recommend Diana to any client.

Robert Conlon

​Global head of Executive Development
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Euromoney Learning

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Testimonials
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