Further Information

We endeavour to answer all enquiries within 24 hours on business days.

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16 Tarlton Court
Vaughan, Ontario
Canada L4J 3H7

Email Us

hr@tssg.ca

Phone Support

Phone: 416-877-4688

  • February 22, 2024
  • Diana Kawarsky, MA, CCP

Leading with Connection: Mastering Relationship-Building Skills for Effective Leadership

Effective leadership hinges on the art of connection. Successful organizations rely on strong team dynamics and seamless collaboration. However, the subtle mastery of relationship-building skills empowers leaders to unite diverse talents and achieve collective success. These skills play a vital role in fostering a work environment where loyalty, innovation, and productivity thrive. In this blog […]

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  • January 28, 2024
  • Diana Kawarsky, MA, CCP

Writing Effective Business Emails: Conciseness, Clarity, and Courtesy

Crafting an effective business email can be challenging, but it is essential in achieving your intended goals. The most common pitfalls of business email writing can be traced back to the lack of conciseness, clarity, and courtesy. Often, emails can become lengthy and cumbersome, leaving the reader disinterested and bored. Emails must get straight to […]

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  • January 22, 2024
  • Diana Kawarsky, MA, CCP

Closing the Deal: Persuasive Communication Tactics Every Salesperson Should Know

As a sales professional, your ability to effectively communicate and persuade customers is absolutely critical to your success in closing deals and meeting sales targets. While it may seem like a natural skill some are born with, persuasive communication is a well-honed art that can be learned and improved with practice. In this post, we’ll […]

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  • January 19, 2024
  • Diana Kawarsky, MA, CCP

Essential Soft Skills Required to Improve Risk Management in Leaders and Risk Managers

  Risk management is crucial for organizations to thrive in the fast-paced business landscape. While businesses often focus on technical expertise when hiring leaders and risk managers, soft skills like effective communication, collaboration, adaptability, and problem-solving are equally important. In this blog post, we will explore some essential soft skills necessary for leaders and risk […]

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  • December 15, 2023
  • Diana Kawarsky, MA, CCP

The Evolving Landscape of Business Communication in 2024

As we bring 2023 to a close and start looking ahead to 2024, it’s time once again to consider how business communication might evolve in the new year. While some things stay the same—effective business communication skills will always be essential for both employers and employees—the ways we connect and collaborate are constantly in flux. […]

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  • December 11, 2023
  • Diana Kawarsky, MA, CCP

The Art of Effective Problem Solving: How Soft Skills Training Empowers Leaders

Problem solving has been widely recognized as a critical leadership skill, yet too many leaders struggle with inadequate tools and approaches. Fortunately, the solution lies in investing in quality soft skills training for supervisors. Soft skills training equips employees with essential interpersonal abilities such as communication, collaboration, and negotiation—all of which can be used to […]

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  • October 13, 2023
  • Diana Kawarsky, MA, CCP

The Power of Nonverbal Communication: Unlocking Success in the Corporate World

Do you ever wonder why certain individuals rise in the ranks or quickly build great relationships within a corporate setting? It might come down to the power of nonverbal communication. Sure, verbal communication skills like active listening and eloquent speech have their place. Still, when it comes to succeeding in the corporate world, often those […]

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  • September 28, 2023
  • Diana Kawarsky, MA, CCP

How to Resolve Conflicts in the Hybrid Workplace

COVID-era shutdowns have rendered the hybrid-work model standard for many businesses. While this workplace flexibility has numerous advantages, it can also produce conflicts not often seen in traditional workspaces. When members of the same team are working differently—with some employees in-office and others remote, all on different days of the week—it leaves room for endless […]

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  • August 23, 2023
  • Diana Kawarsky, MA, CCP

Navigating Cross-Cultural Communication: Building Cultural Competence for Global Business Success

Working with teams across different countries, cultures, and languages can be incredibly challenging and rewarding. By having a better understanding of how global business dynamics play out and developing cultural competence that can help bridge the gaps between international colleagues, short-term and long-term success becomes more obtainable. Therefore, this blog post will explore some key […]

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  • July 25, 2023
  • Diana Kawarsky, MA, CCP

How Excellent Written Communication Can Be a Game-Changer for Your Business

Good communication is vital for any successful business. Whether you’re communicating with employees, customers, or suppliers, effective and efficient written communication can take your business to the next level. Technical writing skills have become increasingly important as much of our work is done via technology: emailing, searching online platforms, and various digital tools. With many […]

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