Further Information

We endeavour to answer all enquiries within 24 hours on business days.

Find Us

16 Tarlton Court
Vaughan, Ontario
Canada L4J 3H7

Email Us

hr@tssg.ca

Phone Support

Phone: 416-877-4688

  • June 7, 2024
  • Diana Kawarsky, MA, CCP

Beyond Bullets & Bold: Weaving Soft Skills into Powerful Technical Writing

Is technical writing becoming a lost art in the age of AI-generated content? With AI tools on the rise, one might question if human expertise in technical writing is still needed. AI has introduced new ways to automate documentation, creating efficiencies once unimaginable. However, the human touch in crafting effective technical documents remains irreplaceable. AI […]

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  • May 10, 2024
  • Diana Kawarsky, MA, CCP

The Power of Microlearning: How Bite-Sized Training Can Enhance Business Communication Skills in Your Employees

In today’s fast-paced business landscape, effective communication skills are more than just a valuable asset; they’re a necessity. Yet many organizations find themselves grappling with the challenge of equipping their workforce with these vital abilities without disrupting productivity. Traditional training methods often require considerable time and financial investment, leaving businesses in search of more efficient […]

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  • May 8, 2024
  • Diana Kawarsky, MA, CCP

From Feedback to Feedforward: Rethinking Employee Performance Reviews for Effective Canadian Workplaces

Performance reviews, often a bane in employees’ annual calendars, have garnered a reputation for being dreaded and disheartening sessions that sometimes do more harm than good. In their traditional form, they’ve meant looking back at an employee’s past year of work, critiquing actions that are often ancient history, and providing a one-size-fits-all set of objectives […]

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  • April 12, 2024
  • Diana Kawarsky, MA, CCP

Building a Storytelling-Powered Workforce: A Competitive Advantage in the Canadian Market

Storytelling has emerged as a critical pillar of success in the modern corporate world, particularly in the Canadian market, where authenticity and connection resonate deeply with consumers. This competitive edge extends from marketing strategies to internal company culture and can significantly differentiate your organization. Canadian businesses are starting to recognize storytelling’s significance and understand that […]

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  • March 21, 2024
  • Diana Kawarsky, MA, CCP

Leveraging Storytelling for Effective Crisis Communication

In times of crisis, effective communication is crucial for managing and mitigating potential risks and damage. For businesses, it is essential to have strategies in place to effectively communicate with your employees, stakeholders, and the public during times of uncertainty. One powerful tool that often gets overlooked in crisis communication strategies is storytelling. By leveraging […]

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  • March 5, 2024
  • Diana Kawarsky, MA, CCP

Turning Setbacks into Comebacks: Resilience Training for Sales Success

In sales, setbacks like failed pitches, missed targets, and lost deals are inevitable. How you handle challenges defines your resilience and success. While many companies focus on skills and strategy training, true results come from building mental toughness to overcome difficulties. This post explores a holistic approach to resilience training for sales professionals and organizations, […]

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  • February 22, 2024
  • Diana Kawarsky, MA, CCP

Leading with Connection: Mastering Relationship-Building Skills for Effective Leadership

Effective leadership hinges on the art of connection. Successful organizations rely on strong team dynamics and seamless collaboration. However, the subtle mastery of relationship-building skills empowers leaders to unite diverse talents and achieve collective success. These skills play a vital role in fostering a work environment where loyalty, innovation, and productivity thrive. In this blog […]

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  • January 28, 2024
  • Diana Kawarsky, MA, CCP

Writing Effective Business Emails: Conciseness, Clarity, and Courtesy

Crafting an effective business email can be challenging, but it is essential in achieving your intended goals. The most common pitfalls of business email writing can be traced back to the lack of conciseness, clarity, and courtesy. Often, emails can become lengthy and cumbersome, leaving the reader disinterested and bored. Emails must get straight to […]

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  • January 22, 2024
  • Diana Kawarsky, MA, CCP

Closing the Deal: Persuasive Communication Tactics Every Salesperson Should Know

As a sales professional, your ability to effectively communicate and persuade customers is absolutely critical to your success in closing deals and meeting sales targets. While it may seem like a natural skill some are born with, persuasive communication is a well-honed art that can be learned and improved with practice. In this post, we’ll […]

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  • January 19, 2024
  • Diana Kawarsky, MA, CCP

Essential Soft Skills Required to Improve Risk Management in Leaders and Risk Managers

  Risk management is crucial for organizations to thrive in the fast-paced business landscape. While businesses often focus on technical expertise when hiring leaders and risk managers, soft skills like effective communication, collaboration, adaptability, and problem-solving are equally important. In this blog post, we will explore some essential soft skills necessary for leaders and risk […]

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