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We endeavour to answer all enquiries within 24 hours on business days.

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16 Tarlton Court
Vaughan, Ontario
Canada L4J 3H7

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Phone: 416-877-4688

  • July 2, 2020
  • Diana Kawarsky, MA, CCP

Ask These 4 Questions to Gain Consensus During Meetings

Sometimes, a meeting leader/facilitator/chair must recognize that the best way forward for the team is to gain consensus on an action item. Gaining consensus as opposed to majority voting lessens the prospect of in fighting between those who publically agree with an item and those who disagree. Consensus is not necessarily a quicker or easier […]

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  • June 10, 2020
  • Diana Kawarsky, MA, CCP

4 Tools to Supercharge your Emails

Every professional in the business world, regardless of level of authority, has been sending emails for the past 15 years, if not the past 20. In all of those years not much has changed about how emailing works. Sure our preferences for receiving certain types of emails have changed, and we’re constantly trying to apply […]

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  • May 12, 2020
  • Diana Kawarsky, MA, CCP

Improving your Presentations With The Help of Mental Rehearsals

Michael Jordan scored more baskets in his mind than he ever did on the court. He didn’t become one of the greatest athletes of the century with physical skill alone. Before every match, Jordan relaxed and visualized himself making basket after basket, in every imaginable scenario. Recent studies have proven what athletes have known for […]

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  • April 15, 2020
  • Diana Kawarsky, MA, CCP

Strengthen your Email Writing Series – #4 Using Parallel Construction

You know those emails that are sluggish to read, or feel like a make-work project? One of the most common reasons for this is the writer mixed grammatical forms in every sentence. The writing felt choppy, uncoordinated, and unprofessional. This is because the author wasn’t employing parallel construction. Parallel construction means expressing parallel thoughts in […]

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  • March 30, 2020
  • Diana Kawarsky, MA, CCP

Strengthen your Email Writing Series – #3 Writing in the Active Voice

After reading the first two parts of our “Strengthen your Email Writing” series you’ve learned how to make your writing more impactful and easier to read. In this post, I’m going to share with you a powerful writing tip that will make all of your business writing more succinct and consistent – writing in the […]

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  • March 16, 2020
  • Diana Kawarsky, MA, CCP

Strengthen your Email Writing – Part 2: Varying Sentence and Word Length & Using Strong Verbs

Have you ever read a “beach book” before? They’re those books you take with you on holiday that help you pass the time while relaxing, ideally on a beach.  They’re short, fun, and above all – easy to read.  What they lack in depth is made up for in readability. People have enough focus-laden tasks […]

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  • February 3, 2020
  • Diana Kawarsky, MA, CCP

Time-effective Alternatives to the Traditional Meeting

Regular communication with colleagues, superiors, and/or staff helps each team member contribute his or her best to the team effort. However, if you are a busy person you might see face-to-face communication as a time waster, especially when you’re part of a large team. Using email or internal messaging applications may seem much easier than […]

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  • February 3, 2020
  • Diana Kawarsky, MA, CCP

Strengthen your Email Writing – Part 1: Writing at High School Levels & Talking about People

108.7 billion business emails were sent and received per day in 2014 (The Radicati Group, 2014). With so many emails landing in our inboxes every day, we spend less time reading each one. The result: no-one is focusing on one document or task at a time, including your email. All of us are skimming to pick out […]

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  • January 26, 2020
  • Diana Kawarsky, MA, CCP

Two Quick Breathing Exercises to Help you Project your Voice while Presenting

It’s nearly time for your big presentation.  Your muscles are tense, your heart is racing, you’re clenching your jaw, and you have butterflies in your stomach. You’re stressed. But worst of all, the stress is causing you to breathe in shallow spurts, making it difficult to project your voice, which induces even more stress.  In […]

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  • January 15, 2020
  • Diana Kawarsky, MA, CCP

6 Tips to Format your Emails for Optimum Effect

When it comes to writing emails, readability is paramount. After all, people are busy.  They don’t have time to be confused by reading your emails. Like journalists who use the “inverted pyramid” to prioritize information in news-stories, making it easier for readers to receive the intended message, proper email formatting goes great lengths to make […]

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