When it comes to sending emails, readability is paramount. After all, people are busy. They don’t have time to be confused by reading your emails.
Like journalists who use the “inverted pyramid” to prioritize information in news-stories, making it easier for readers to receive the intended message, proper email formatting goes great lengths to make it easier for your readers to comprehend your intended message the first time.
Here are six tips to help your email recipients quickly read and easily understand your intended message.
Diana is President of The Soft Skills Group Inc. She is a senior training & development professional with 20 years of experience in delivery, design & consulting with Fortune 500 companies, Universities & Colleges in Canada, the USA, Mexico and Europe.