Further Information

We endeavour to answer all enquiries within 24 hours on business days.

Find Us

16 Tarlton Court
Vaughan, Ontario
Canada L4J 3H7

Email Us

hr@tssg.ca

Phone Support

Phone: 416-877-4688

  • July 5, 2024
  • Sheldon Kawarsky

Generational Conflict Resolution: Bridging the Gap Between Boomers, Gen X, Millennials & Gen Z

In today’s dynamic workplace, it’s not uncommon to find four different generations working side by side. Each generation comes with its unique values, experiences, and communication styles. Understanding and addressing these generational differences are crucial for maintaining a harmonious and productive work environment. This blog aims to equip employers and leaders with the tools to […]

Read More
  • March 20, 2024
  • Sheldon Kawarsky

Managing a Diverse Team: Strategies for New Managers

The modern workspace is a celebration of human diversity as each team member is unique yet vital. Knowing how to manage a diverse team effectively takes more than just sharp skills; it demands empathy, flexibility, and a deep commitment to inclusion. Wise managers see diversity not as a hurdle but a strength to harness—a potent […]

Read More
  • January 2, 2024
  • Sheldon Kawarsky

Navigating Disagreements: A Practical Guide to Constructive Conflict Resolution in the Workplace

Managing conflict in the workplace can be difficult. Whether you’re dealing with a disagreement between colleagues or a one-on-one clash of ideas, it’s important to have effective strategies in place that will help you navigate workplace disagreements and come out on top—without sacrificing long-term relationships or morale in the office! In this blog post, we’ll […]

Read More
  • November 20, 2023
  • Sheldon Kawarsky

Resolving Conflict Without Escalation: Conflict Resolution Skills for Customer-Facing Roles

Do you have customer service representatives or employees who interact with customers daily? If so, then ensuring they are equipped to proactively address and resolve conflict can be a crucial factor in shaping the overall customer experience of your company. Outside of having an open line of communication between your staff and customers, it’s essential […]

Read More
  • October 17, 2023
  • Sheldon Kawarsky

How to Develop and Implement a Change Management Plan for Organizational Restructuring

In the ever-changing world of business, organizational restructuring is often necessary to remain competitive and stay ahead of the curve. However, changes within a company’s structure can leave employees feeling unsettled or uncertain about their future roles. As an employer, you are responsible for ensuring that this process goes as smoothly as possible for everyone […]

Read More
  • September 28, 2023
  • Diana Kawarsky, MA, CCP

How to Resolve Conflicts in the Hybrid Workplace

COVID-era shutdowns have rendered the hybrid-work model standard for many businesses. While this workplace flexibility has numerous advantages, it can also produce conflicts not often seen in traditional workspaces. When members of the same team are working differently—with some employees in-office and others remote, all on different days of the week—it leaves room for endless […]

Read More