Further Information

We endeavour to answer all enquiries within 24 hours on business days.

Find Us

16 Tarlton Court
Vaughan, Ontario
Canada L4J 3H7

Email Us

hr@tssg.ca

Phone Support

Phone: 416-877-4688

  • June 7, 2024
  • Diana Kawarsky, MA, CCP

Beyond Bullets & Bold: Weaving Soft Skills into Powerful Technical Writing

Is technical writing becoming a lost art in the age of AI-generated content? With AI tools on the rise, one might question if human expertise in technical writing is still needed. AI has introduced new ways to automate documentation, creating efficiencies once unimaginable. However, the human touch in crafting effective technical documents remains irreplaceable. AI […]

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  • January 28, 2024
  • Diana Kawarsky, MA, CCP

Writing Effective Business Emails: Conciseness, Clarity, and Courtesy

Crafting an effective business email can be challenging, but it is essential in achieving your intended goals. The most common pitfalls of business email writing can be traced back to the lack of conciseness, clarity, and courtesy. Often, emails can become lengthy and cumbersome, leaving the reader disinterested and bored. Emails must get straight to […]

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  • July 25, 2023
  • Diana Kawarsky, MA, CCP

How Excellent Written Communication Can Be a Game-Changer for Your Business

Good communication is vital for any successful business. Whether you’re communicating with employees, customers, or suppliers, effective and efficient written communication can take your business to the next level. Technical writing skills have become increasingly important as much of our work is done via technology: emailing, searching online platforms, and various digital tools. With many […]

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  • August 11, 2022
  • Diana Kawarsky, MA, CCP

How to Improve Minute Taking Skills in Your Employees

Being proficient at taking minutes/minute-taking can be challenging as it requires specific skills. To develop minute-taking skills, you need to be well-versed in note-taking and writing and have excellent judgement and memory skills. Minute-taking is key for the success of many businesses. This soft skill can help improve productivity, strengthen contacts, boost sales, and invest […]

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  • February 25, 2022
  • Diana Kawarsky, MA, CCP

Benefits of Offering Business Writing Training to Your Employees

Professional writing skills are crucial in the modern workforce. Since most employees work remotely, they need to construct properly worded emails, memos, contracts, and other documents. The problem is that most entry-level workers who are fresh out of college or university are accustomed to writing academic essays. That’s an entirely different writing style than what’s […]

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  • January 25, 2022
  • Diana Kawarsky, MA, CCP

How to Improve Your Business Writing Skills?

Whether you’re a manager or a lower-level employee, having strong business writing skills is essential to getting your point across. Clear, concise, and direct writing is the best way to communicate ideas in a business setting. However, writing styles vary on an individual basis, and some are more effective than others. Enrolling in a business […]

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  • June 10, 2020
  • Diana Kawarsky, MA, CCP

4 Tools to Supercharge your Emails

Every professional in the business world, regardless of level of authority, has been sending emails for the past 15 years, if not the past 20. In all of those years not much has changed about how emailing works. Sure our preferences for receiving certain types of emails have changed, and we’re constantly trying to apply […]

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  • April 15, 2020
  • Diana Kawarsky, MA, CCP

Strengthen your Email Writing Series – #4 Using Parallel Construction

You know those emails that are sluggish to read, or feel like a make-work project? One of the most common reasons for this is the writer mixed grammatical forms in every sentence. The writing felt choppy, uncoordinated, and unprofessional. This is because the author wasn’t employing parallel construction. Parallel construction means expressing parallel thoughts in […]

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  • March 30, 2020
  • Diana Kawarsky, MA, CCP

Strengthen your Email Writing Series – #3 Writing in the Active Voice

After reading the first two parts of our “Strengthen your Email Writing” series you’ve learned how to make your writing more impactful and easier to read. In this post, I’m going to share with you a powerful writing tip that will make all of your business writing more succinct and consistent – writing in the […]

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  • March 16, 2020
  • Diana Kawarsky, MA, CCP

Strengthen your Email Writing – Part 2: Varying Sentence and Word Length & Using Strong Verbs

Have you ever read a “beach book” before? They’re those books you take with you on holiday that help you pass the time while relaxing, ideally on a beach.  They’re short, fun, and above all – easy to read.  What they lack in depth is made up for in readability. People have enough focus-laden tasks […]

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