Further Information

We endeavour to answer all enquiries within 24 hours on business days.

Find Us

16 Tarlton Court
Vaughan, Ontario
Canada L4J 3H7

Email Us

hr@tssg.ca

Phone Support

Phone: 416-877-4688

  • January 28, 2024
  • Diana Kawarsky, MA, CCP

Writing Effective Business Emails: Conciseness, Clarity, and Courtesy

Crafting an effective business email can be challenging, but it is essential in achieving your intended goals. The most common pitfalls of business email writing can be traced back to the lack of conciseness, clarity, and courtesy. Often, emails can become lengthy and cumbersome, leaving the reader disinterested and bored. Emails must get straight to […]

Read More
  • June 10, 2020
  • Diana Kawarsky, MA, CCP

4 Tools to Supercharge your Emails

Every professional in the business world, regardless of level of authority, has been sending emails for the past 15 years, if not the past 20. In all of those years not much has changed about how emailing works. Sure our preferences for receiving certain types of emails have changed, and we’re constantly trying to apply […]

Read More
  • April 15, 2020
  • Diana Kawarsky, MA, CCP

Strengthen your Email Writing Series – #4 Using Parallel Construction

You know those emails that are sluggish to read, or feel like a make-work project? One of the most common reasons for this is the writer mixed grammatical forms in every sentence. The writing felt choppy, uncoordinated, and unprofessional. This is because the author wasn’t employing parallel construction. Parallel construction means expressing parallel thoughts in […]

Read More
  • March 30, 2020
  • Diana Kawarsky, MA, CCP

Strengthen your Email Writing Series – #3 Writing in the Active Voice

After reading the first two parts of our “Strengthen your Email Writing” series you’ve learned how to make your writing more impactful and easier to read. In this post, I’m going to share with you a powerful writing tip that will make all of your business writing more succinct and consistent – writing in the […]

Read More
  • March 16, 2020
  • Diana Kawarsky, MA, CCP

Strengthen your Email Writing – Part 2: Varying Sentence and Word Length & Using Strong Verbs

Have you ever read a “beach book” before? They’re those books you take with you on holiday that help you pass the time while relaxing, ideally on a beach.  They’re short, fun, and above all – easy to read.  What they lack in depth is made up for in readability. People have enough focus-laden tasks […]

Read More
  • February 3, 2020
  • Diana Kawarsky, MA, CCP

Strengthen your Email Writing – Part 1: Writing at High School Levels & Talking about People

108.7 billion business emails were sent and received per day in 2014 (The Radicati Group, 2014). With so many emails landing in our inboxes every day, we spend less time reading each one. The result: no-one is focusing on one document or task at a time, including your email. All of us are skimming to pick out […]

Read More
  • January 15, 2020
  • Diana Kawarsky, MA, CCP

6 Tips to Format your Emails for Optimum Effect

When it comes to writing emails, readability is paramount. After all, people are busy.  They don’t have time to be confused by reading your emails. Like journalists who use the “inverted pyramid” to prioritize information in news-stories, making it easier for readers to receive the intended message, proper email formatting goes great lengths to make […]

Read More