Further Information

We endeavour to answer all enquiries within 24 hours on business days.

Find Us

16 Tarlton Court
Vaughan, Ontario
Canada L4J 3H7

Email Us

hr@tssg.ca

Phone Support

Phone: 416-877-4688

Confidence And Accountability With Audley Bell

  • By Diana Kawarsky, MA, CCP
  • February 20, 2023
  • 3007 Views
album-art
00:00
Apple PodcastsSpotifyOvercastAmazon MusicStitcheriHeartRadioPodcast AddictCastroCastBoxPodchaserPocketCastsDeezerListen NotesPlayer.fmPodcast IndexPodfriendRSSGoogle Podcasts

In this episode, we are joined by Audley Bell, a retired Chief Audit Executive, most recently with World Vision, a humanitarian aid organization helping children, families, and their communities overcome poverty and injustice. Diana and Audley begin by discussing the importance of taking an inventory of oneself to determine strengths and areas needing improvement as a way of improving their soft skills.  They continue their talk on conflict management and the need to avoid the “blame game” by setting the expectation up front that mistakes are going to be made, which fosters a non-judgmental and open environment.  They conclude their discussion by examining the merits of face-to-face feedback and its timely importance.

Today’s Selected Questions

  1. What do you recommend others do to improve their soft skills based on your experience?
  2. What is your favourite way to solve interpersonal conflicts or problems on your team?
  3. How do you provide feedback to others?
  4. How do you define confidence?

Visit The Soft Skills Group to explore all our workshops to help you and your team in all aspects of communication.

Diana Kawarsky, MA, CCP

Diana Kawarsky is President of The Soft Skills Group Inc. She is a senior training and development professional with over 20 years of experience in the delivery, design & consulting with Fortune 500 companies, Universities & Colleges in Canada, the USA, Europe, and Asia. Diana is a Certified Coaching Professional (CCP) working one-on-one, in-person and remotely, building individual success skills. She also holds an MA in Interdisciplinary Studies. She is the author of two well-reviewed books: Soft Skills Volume 1 and The Soft Cs. In 2021 Diana attained the rank of #26 in Global Gurus’ “Top 30” in the Communication category. Top 30 Gurus, in their respective categories, are the “Cream of the Crop”, the World’s Top 30 most influential Professionals Speakers, Trainers and Consultants in their areas.