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Conversation skill and currency value with Ann Butera

  • By Diana Kawarsky, MA, CCP
  • May 26, 2022
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In this episode, we are joined by Ann Butera, the president of The Whole Person Project, Inc., an organizational development consulting firm. Diana and Ann do a deep dive into the relationship between a person’s conversation skill level and the associated value of their communication currency. They also have a great discussion about what Ann refers to as “covidity,” where the current covid era challenges each of our soft skills. Lastly, they talk about confidence and the technique of “fake it till you feel it.”

Today’s Selected Questions

  1. What is your understanding of the phrase “Conversation is the currency of communication”?
  2. How do you compare ‘pre-Covid’ soft skills to ‘moving beyond Covid’ soft skills at work?
  3. How do you define confidence?

Visit The Soft Skills Group to explore all our workshops to help you and your team in all aspects of communication.

Diana Kawarsky, MA, CCP

Diana Kawarsky is President of The Soft Skills Group Inc. She is a senior training and development professional with over 20 years of experience in the delivery, design & consulting with Fortune 500 companies, Universities & Colleges in Canada, the USA, Europe, and Asia. Diana is a Certified Coaching Professional (CCP) working one-on-one, in-person and remotely, building individual success skills. She also holds an MA in Interdisciplinary Studies. She is the author of two well-reviewed books: Soft Skills Volume 1 and The Soft Cs. In 2021 Diana attained the rank of #26 in Global Gurus’ “Top 30” in the Communication category. Top 30 Gurus, in their respective categories, are the “Cream of the Crop”, the World’s Top 30 most influential Professionals Speakers, Trainers and Consultants in their areas.