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A Guide to Develop Supervisory Skills in the Workplace

  • By Diana Kawarsky, MA, CCP
  • October 18, 2022

Supervisory Skills

It’s no secret that the world of work is changing. With technology advancing at an unprecedented rate, the way we do business is constantly evolving. This evolution means that the skills required for success in the workplace are also changing. One of the most important skill sets for HR personnel managers is supervisory training. In this article, we will explain what supervisory skills are and why they are so important.

What Are Supervisory Skills?

Supervisory skills are the ability to lead and manage a team effectively. This ability includes setting goals and expectations, providing feedback, motivating employees, and intervening when necessary. Good supervisory skills are essential for ensuring that work gets done efficiently and effectively.

Furthermore, supervisors need to be able to handle conflict and solve problems. Their goal is to create a positive work environment where employees feel valued and respected. Strong supervisory skills can make a big difference in the overall success of a business.

Essential Supervisory Skills Required in the Workplace

There are a variety of supervisory skills needed in the workplace to be an effective leader. Here are just some of the essential supervisory management skills needed.

  • Decision-Making: To make sound judgement calls during challenging situations, management must possess strong decision-making skills.
  • Interpersonal Skills: These skills are helpful in building positive relationships with employees and managing different personalities.
  • Adaptability and Flexibility: Additionally, adaptability and flexibility are essential for adjusting to changes in the workplace on the fly.
  • Time Management: In any workplace, time management skills are critical for prioritizing tasks and managing time efficiently.
  • Conflict Management: This is a key supervisory skill, as it allows for disagreements to be resolved productively and positively.
  • Team Management: Team management is also essential, as it helps ensure everyone is working towards the same goal.
  • Positive Mentorship: Supervisors should have strong positive mentorship skills to improve morale and encourage employees to reach their full potential.
  • Problem Solving: Supervisors also need to be able to solve problems quickly and efficiently.
  • Leadership Skills: Possessing supervisor leadership skills is necessary to inspire and motivate your team in a workplace setting.

Why Are Supervisory Skills Important?

Supervisory skills are essential for a number of reasons. Below are a few reasons you may want to consider engaging in supervisory skills development and training in your workplace.

Builds a Healthy Work Environment

A supervisor’s job is more than just giving orders. Good supervisors know how to motivate and inspire their employees to do their best work. They create a healthy work environment by setting clear expectations and providing constructive and positive feedback. In addition, they encourage open communication and provide support when needed.

Motivates the Team

Management and supervisory skills can also provide clear direction and expectations, allowing supervisors to help team members understand how their contributions fit into the larger picture. In addition, good supervisors offer regular feedback and recognition for a job well done. As a result, team members feel motivated to do their best work and contribute to the success of the team.

Boosts Productivity

Supervisory training is important because it can help boost workplace productivity. When employees feel supported and valued, they are more likely to be engaged in their work and determined to do their best. In fact, it’s been shown that businesses that invest in developing their supervisors’ skills will see a tangible increase in productivity.

Retains Employees

Even the most talented employees will eventually move on to other opportunities if they don’t feel like they’re being supervised effectively. Poor supervision can lead to low morale, high turnover, and many other problems. That’s why it’s so important for managers to have the right supervisory management skills. By creating a positive and supportive environment, providing clear direction, and offering regular feedback, managers can encourage their employees to stay with the company for the long term.

Bridges the Gap Between Team and Higher Management

Effective supervisory skills are vital for any manager who wants to be successful in today’s workplace. The most important role of a supervisor is to bridge the gap between the team and upper management. A supervisor must communicate effectively with both groups and ensure that everyone works together towards the same goal.

Improves Problem-Solving

Good problem-solving skills can help supervisors identify problems before they become overly complex or cause too much disruption. They can also help supervisors develop creative solutions that address the root cause of the problem. In addition, good problem-solving skills can improve communication and collaboration among employees. These skills can lead to a more efficient and productive workplace.

Encourages Flexibility

Lastly, supervisor leadership skills are important in the workplace because they encourage flexibility and adaptive thinking among employees. In any given work environment, there will always be changes and new challenges to face. Supervisors who can adapt their leadership style to the situation at hand are more likely to be successful in meeting these challenges.

How to Improve Essential Supervisory Skills in the Workplace

Any manager knows that supervising employees can be a challenging task. Fortunately, there are many things managers can do to help improve their supervisory skills.

Acknowledge the Employee’s Efforts

Acknowledging the efforts of employees is one of the simplest and most effective ways to improve essential supervisory skills in the workplace. Employees who feel their work is valued are more likely to be motivated and productive. Furthermore, acknowledging employees’ efforts can help to build a sense of camaraderie and teamwork.

Consider this: when supervisors take the time to thank employees for a job well done, it sends a powerful message that their contributions are important. In addition, offering specific feedback about what an employee did well can help to reinforce positive behaviour.

Provide the Required Support

One way to improve your supervisory skills is to provide the necessary support your employees need. This support means answering questions, offering advice, and giving feedback when needed. It also means listening to employees and taking their concerns seriously.

By providing the required support, you can show employees that you are invested in their success and that you are willing to help them reach their goals. In turn, this can lead to improved performance and satisfaction in the workplace. 

Listen to Employee Feedback

One key way to improve your management and supervisory skills in the workplace is by conducting regular meetings with employees to get feedback. This interaction shows employees that you are interested in their opinions and that you value their input. It also allows you to address any issues or concerns that they may have.

Furthermore, by getting feedback from employees regularly, you can identify areas where you need to improve as a supervisor. This feedback will help you become more effective in your role and better meet your employees’ needs.

Improve Team Communication

Make sure you are always clear and concise when communicating with your team. This means being direct and avoiding ambiguity. Also, ensure that your team understands the expectations you have for them by setting clear goals and deadlines.

By creating an open and inviting environment where team members feel comfortable asking questions and offering suggestions, you’ll soon see a difference in how your team functions. 

Conduct Management Skills Workshops

Management skills workshops and supervisory skills training can allow employees to learn about different aspects of effective management, such as communication, delegation, and time management. In addition, these workshops can also help employees to develop their supervisory skills.

By participating in these supervisory skills development workshops, employees can better understand what it takes to be an effective manager. As a result, they will be better equipped to handle the challenges of their current positions. 

How Can TSSG Help with Developing Supervisory Skills in Your Organization/Employees?

The Soft Skills Group has worked with numerous businesses of all sizes across a variety of industries to provide soft skills training and supervisory skills development. We work with individuals at every level of your business, from upper-management to lower-level employees, to find the most prominent challenges your business faces today and find feasible solutions to help you overcome them and yield positive results.

We offer a variety of comprehensive and customizable soft skill training services both in-person and online. Contact us today to learn more or to book a seminar.

Diana Kawarsky, MA, CCP

Diana is President of The Soft Skills Group Inc., and a senior training & development professional with over 20 years of experience in delivery, design & consulting with Fortune 500 companies, Universities & Colleges in Canada, USA, Europe, and Asia. Read More