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Emerging Trends in Soft Skills Training

  • By Diana Kawarsky, MA, CCP
  • December 30, 2021

Soft Skills Training

Soft skills such as adaptability, excellent communication, and leadership prowess are invaluable assets that modern employees contribute to the growth and success of the organizations they represent. Professional soft skills training provides your employees with the tools and resources they need to hone their capabilities beyond theoretical knowledge of their field. Projected corporate soft skills training trends prove that hands-on work experience and collaboration with colleagues are some of the most valuable factors contributing to overall career advancement. The following is a list of noteworthy soft skills training trends companies should focus on.

Online Soft Skills Training

The digital transformation of the past 20+ years has forced most companies to move their processes online. The pandemic has amplified the expansion of the corporate digital landscape even further. Online soft skills training is just one facet of how corporations are adapting to the ever-changing digital landscape through gamification, video conferencing etiquette lessons, effective email communication, and so forth.

VR Simulation

Virtual reality simulation is another useful tool to help impart remote soft skills training to corporate employees. Employees are placed in simulated real-life situations where they learn to think on their feet and come up with problem-solving solutions.

Constant Real-Time Feedback

Corporate feedback is a two-way street. Managers and their subordinates should be given equal opportunity to provide performance feedback to improve the company’s overall operations. Constructive feedback should be encouraged. Allowing employees the chance to voice their opinions on important matters makes them feel more empowered and appreciated. It also improves their professional communication skills, which is why this is a soft skills training trend that’s here to stay.

Experiential Soft Skills Learning

Essentially, this is learning by doing. Employees are presented with hypothetical real-life situations that pertain to their work to gain knowledge on how to respond professionally. Role-playing and gamification are the most common forms of experiential soft skills training that will likely prevail in the future.

Mobile Learning Apps

Mobile apps that train employees and help them hone their job-related soft skills are guaranteed to increase engagement as an increasing number of people spend more time on their mobile devices.


People are busier than ever. Interactive soft skills training programs are designed to fit into the hectic schedules of modern-day workers. Minimizing the length of their training sessions to one hour or half a day also helps them retain information more effectively than bombarding them with hours upon hours of material.

Growing Need for Professional Soft Skills Consultants

Up until recently, most companies focused mainly on the hard skills such as education and certifications that their employees bring to the table. While these are undoubtedly important tools for many technical positions, soft skills can be equally important when it comes to networking and making professional connections. Hence, there’s a growing need for professional soft skills consultants to perform training sessions.

Invest in Soft Skills Training for Company Growth

As one of the leading corporate soft skills training organizations in Toronto and the GTA, The Soft Skills Group provides in-depth online and in-person interactive training sessions for small and medium-sized groups. Our soft skills training sessions focus on communication, leadership, team-building exercises, personal skills, and so much more. Contact us for more information or to sign up for a soft skills workshop.

Diana Kawarsky, MA, CCP

Diana is President of The Soft Skills Group Inc., and a senior training & development professional with over 20 years of experience in delivery, design & consulting with Fortune 500 companies, Universities & Colleges in Canada, USA, Europe, and Asia. Read More