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Empathy and interpersonal conflicts with Dr. Haesun Moon

  • By Diana Kawarsky, MA, CCP
  • September 7, 2022
  • 756 Views
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In this episode, we are joined by Dr. Haesun Moon, the Executive Director at the Canadian Centre for Brief Coaching, an organization that facilitates positive change through dialogue for individuals and organizations. Diana and Haesun begin by exploring the various ways that empathy has been used successfully and unsuccessfully in the workplace. They conclude their discussion by recommending different models that have been effectively used to solve interpersonal conflicts.

Today’s Selected Questions

  1. Where have you seen or experienced empathy in your career?
  2. What is your favourite way to solve interpersonal conflicts or problems on your team?

Visit The Soft Skills Group to explore all our workshops to help you and your team in all aspects of communication.

Diana Kawarsky, MA, CCP

Diana Kawarsky is President of The Soft Skills Group Inc. She is a senior training and development professional with over 20 years of experience in the delivery, design & consulting with Fortune 500 companies, Universities & Colleges in Canada, the USA, Europe, and Asia. Diana is a Certified Coaching Professional (CCP) working one-on-one, in-person and remotely, building individual success skills. She also holds an MA in Interdisciplinary Studies. She is the author of two well-reviewed books: Soft Skills Volume 1 and The Soft Cs. In 2021 Diana attained the rank of #26 in Global Gurus’ “Top 30” in the Communication category. Top 30 Gurus, in their respective categories, are the “Cream of the Crop”, the World’s Top 30 most influential Professionals Speakers, Trainers and Consultants in their areas.