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The Importance Of Empathy, Leadership And Assertiveness In Policing With Lorelle Luciuk

  • By Diana Kawarsky, MA, CCP
  • March 21, 2023
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In this episode, we are joined by Lorelle Luciuk, a platoon staff sergeant with over 27 years of experience in Ontario’s policing community. Diana and Lorelle discuss how the policing community has undergone a shift in culture towards empathy as a form of communication. The traditional military-based approach has given way to a more empathetic approach that allows officers to build better relationships with the people they serve. This shift towards empathy is not only important in communication but also in mental health promotion, as it fosters genuine caring and better self-awareness. They continue their discussion by examining how clear communication and a culture of assertiveness are crucial to effective policing. They conclude the discussion by stressing that asserting oneself on the job can be challenging and complicated, especially for female law enforcement officers who face gender biases.

Today’s Selected Questions

  1. Where have you seen or experienced empathy in your career?
  2. What does success leading others look like to you?
  3. How do you effectively assert yourself on the job?

Visit The Soft Skills Group to explore all our workshops to help you and your team in all aspects of communication.

Diana Kawarsky, MA, CCP

Diana Kawarsky is President of The Soft Skills Group Inc. She is a senior training and development professional with over 20 years of experience in the delivery, design & consulting with Fortune 500 companies, Universities & Colleges in Canada, the USA, Europe, and Asia. Diana is a Certified Coaching Professional (CCP) working one-on-one, in-person and remotely, building individual success skills. She also holds an MA in Interdisciplinary Studies. She is the author of two well-reviewed books: Soft Skills Volume 1 and The Soft Cs. In 2021 Diana attained the rank of #26 in Global Gurus’ “Top 30” in the Communication category. Top 30 Gurus, in their respective categories, are the “Cream of the Crop”, the World’s Top 30 most influential Professionals Speakers, Trainers and Consultants in their areas.