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How Can Leaders Improve Their Remote Team Management Skills?

  • By Diana Kawarsky, MA, CCP
  • June 30, 2023

remote team management

As the workforce rapidly evolves, it’s essential for leaders—both new and experienced—to learn how to effectively manage remote teams. Remote team management requires a different set of skills and tools than traditional office-based operations, which means establishing strong communication channels, developing trust with team members, and staying organized are the keys to success. This blog post explores various team building skills for managers that will help them build better connections with their remote team.

Remote Team Management Trends in 2023

Remote team management is rapidly evolving and is expected to continue doing so in 2023. Below are some of the biggest trends on the horizon.

  • Hybrid Work Models: With many organizations adopting this model, managers need to find ways to lead their teams effectively, no matter the location. Hybrid work models offer employees the flexibility to choose where and when they work, leading to increased job satisfaction and performance.
  • Employee Well-Being: As the pandemic continues, mental health support and work-life balance have become top priorities for many organizations. Possessing strong team management skills means ensuring your team members are not overworked, stressed, or burned out.
  • Remote Team Collaboration: With teams working from different parts of the world, collaboration can be a daunting task. Fortunately, new tools and technologies, such as video conferencing software, project management tools, and communication platforms, are being developed to facilitate remote team collaboration. 
  • Digital Transformation: It’s imperative that remote team managers adopt new technologies such as cloud computing, automation, and artificial intelligence to enhance team productivity and efficiency. 
  • Diversity, Equity, and Inclusion: Remote team managers need to ensure that they hire and keep a diverse team of individuals, create a welcoming atmosphere, and address any biases or discrimination that may arise within the work environment. 
  • Performance Management: The remote work setting has increased the importance of focusing on performance coaching, which helps remote teams to keep track of their progress while supporting their growth journey. 
  • Data-Driven Decision Making: By collecting and analyzing data on everything from team productivity to customer feedback, remote team leaders can gain valuable insights that they can use to guide business decisions.

What Can Managers Do to Overcome Communication Challenges in Remote Teams?

Remote team management can be challenging, especially when it comes to communication. With team members spread out in different locations, time zones, and varying schedules, it can be difficult to keep everyone on the same page. However, with the right team management skills, managers can overcome these communication challenges and ensure their remote teams are productive and connected.

  • Communicate Effectively: Managers should use different communication channels such as email, chat, video conferencing, and project management tools to communicate with their team members. They should encourage their team members to use these tools consistently and ensure they are accessible to all team members. 
  • Foster Team Collaboration: Collaboration is essential for remote team management. Managers should provide numerous opportunities for remote team members to share ideas and knowledge, collaborate, and build relationships through brainstorming sessions, team-building activities and online forums.
  • Schedule Regular Team Meetings: Regular team meetings enable managers to identify any issues early and take necessary actions to address them. By prioritizing regular team meetings, managers create a virtual space for their team members, effectively bridging the gap between physical distance and fostering a sense of unity and collaboration. 
  • Clarify Expectations: Remote team members may have different expectations about their work, deadlines, and communication. This is why one of the most vital skills for managing a team is the ability to clarify expectations and ensure that all team members understand what is expected of them.
  • Measure Performance and Provide Feedback: Having strong team leadership skills means providing regular feedback and measuring performance based on outcomes. Managers should use metrics such as project completion time, customer satisfaction, and team productivity to evaluate their team performance and offer constructive criticism to help team members improve their skills.
  • Trust and Empower Team Members: Remote team managers should trust their team members to work independently and take ownership of their work. They should empower team members to make decisions, take risks, and innovate, as well as provide support and guidance when needed.
  • Encourage a Work-Life Balance: Good remote team management involves encouraging a work-life balance and prioritizing team members’ well-being. Managers can offer flexible working hours, mental health support, and wellness programs to help their team members stay healthy and motivated.

Join The Soft Skills Group’s Team Management Skills Training Workshops

In today’s ever-evolving workplace, possessing soft skills for managers is crucial to achieving success in remote team management. That’s where The Soft Skills Group (TSSG) comes in. Our team management skills training in Toronto focuses on essential skills like communication and leadership and provides an opportunity to develop skills in decision-making and conflict management.

We understand that everyone’s schedule is different, so we offer both in-person and online learning options to ensure maximum flexibility. Moreover, we provide customized training options that cater specifically to your organization.

Don’t miss out on this unique opportunity to gain the skills needed for managing a team. Contact us today to book your spot!

Diana Kawarsky, MA, CCP

Diana is President of The Soft Skills Group Inc., and a senior training & development professional with over 20 years of experience in delivery, design & consulting with Fortune 500 companies, Universities & Colleges in Canada, USA, Europe, and Asia. Read More