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Why Managers Need to Excel at People Management Skills

  • By Diana Kawarsky, MA, CCP
  • March 16, 2023

People Management Skills

People management is essential for managers. It involves understanding, motivating, and leading individuals, teams, and organizations to achieve desired outcomes. People management requires creating a collaborative culture, looking out for each other, taking the initiative and accepting responsibility to work towards common goals. Managers need to be able to understand their team members’ motivations and create an atmosphere of trust and respect. They also need to communicate clearly and effectively to ensure everyone is on the same page.

People management goes beyond just managing tasks; it involves developing relationships with individuals, understanding their unique needs, personalities, and communication styles, finding out what motivates them, setting clear goals and expectations, and providing regular feedback. To be an effective manager, you need to have excellent people management skills.

What Are People Management Skills

People management skills are the abilities that help managers effectively lead and manage their teams. These skills include communication, problem-solving, decision-making, conflict resolution, motivation, delegation, and team building. These team management skills are essential for any manager who wants to create a successful and productive work environment.

Why Do Managers and Supervisors Need People Management Skills?

There are many reasons why managers and supervisors need people management skills, including:

Increases Productivity by Motivating Employees

People management skills help managers motivate employees to work hard and focus on their tasks. Managers can use these skills to create an environment where employees are encouraged to be creative, take the initiative and reach their fullest potential.

Reduces Stress by Delegating Responsibilities

People management skills enable managers to delegate tasks appropriately and ensure that everyone is working towards the same objectives. This delegation helps reduce stress for managers and supervisors by allowing them to focus on more important tasks.

Helps Reduce Employee Turnover

By understanding their team members’ individual needs, goals, and motivations, managers can create an environment where everyone feels valued and appreciated. This understanding increases workplace morale, leading to higher job satisfaction and ultimately reducing employee turnover.

Benefits Management

People management skills help managers build strong relationships with their team members, allowing them to develop trust, collaborate more effectively, and provide consistent feedback. Strengthening the bond between managers and their employees improves communication in the workplace.

Creates a Positive Work Environment

Effective people management skills create a positive work environment where employees feel respected and valued. Being positive encourages collaboration and innovation, leading to increased productivity and creativity in the workplace.

Helps to Manage and Resolve Workplace Conflicts

People management skills are essential for managers to manage and resolve workplace conflicts. These skills help managers identify the underlying causes of conflict, work towards finding solutions, and ensure everyone is on the same page.

Oversees Employees’ Professional Development

People management skills also allow managers to oversee their employees’ professional development and provide the necessary support for them to reach their career goals, helping to increase employee satisfaction, loyalty, and engagement in the workplace.

Organizational and Individual Goal Alignments

People management skills also allow managers to create an environment where organizational and individual goals are aligned. With this alignment, employees feel more connected to their work, making them more motivated and productive.

How to Improve People Management Skills in Managers and Leaders

There are many ways to improve your people management skills:

Embed Learning Culture

Organizations that create an environment where managers and leaders are encouraged to learn new skills develop them into better people managers. These new skills can be achieved through team-building activities, regular training sessions, workshops, and seminars.

Build Relationships with Employees

Managers and supervisors must build strong relationships with their employees to understand them better. Strong relationship building requires patience and regular communication.

Focus on Developing Specific Skills

Managers should develop specific soft skills required to manage a team in workplaces such as communication, delegation, problem-solving, and conflict resolution to help them become more confident in their roles.

Practice Constant Feedback

Regular feedback from supervisors is essential for employees’ growth and development. Managers should provide frequent and honest feedback, both positive and negative, to help their team members understand and improve their performance.

Consult a Leadership Coach

Leadership coaches can give managers valuable advice and guidance on improving their people management skills. They can help them develop strategies to effectively manage their teams, build better relationships, and create a positive working environment.

How Can Leadership Training Help Managers Improve People Management Skills?

Improve Workplace Communication Skills

Leadership training can help managers improve their communication skills by teaching them active listening, conflict resolution, and problem-solving techniques. This training helps to create a more harmonious relationship between managers and their team members, leading to better workplace performance.

Task Delegation and Management

Leadership training can also help managers learn how to delegate tasks effectively and manage their team’s workload. This delegation ensures that projects are completed on time and with minimal stress, resulting in increased efficiency.

Develop Employee Satisfaction

Leadership training can help managers create an environment of respect, trust, and mutual understanding, helping to foster employee engagement and satisfaction and increasing productivity.

Promote Team Building

Leadership training can also help managers promote team-building activities which encourage collaboration and problem-solving. These activities help to build strong relationships between team members, creating a more positive working environment.

Employee Retention

Leadership training can also help managers develop strategies to create a workplace with low turnover levels, helping retain valuable team members and reducing the costs associated with hiring and training new employees.

Critical-Thinking and Decision Making

Leadership training can also help managers develop their critical thinking and decision-making skills. These skills will help managers make better decisions for their teams, allowing them to achieve their goals more efficiently.

The Soft Skills Group’s Leadership Training Workshops

Skillfully managing a team of people is essential for any manager who wants to be successful in their role. People management skills enable managers to create a culture of trust, respect, and collaboration, leading to increased productivity and reduced stress.

The Soft Skills Group (TTSG) offers full leadership training workshops to help you build your team’s people management skills to help elevate your company and workplace culture. Contact us today to learn more or to reserve your spot!

Diana Kawarsky, MA, CCP

Diana is President of The Soft Skills Group Inc., and a senior training & development professional with over 20 years of experience in delivery, design & consulting with Fortune 500 companies, Universities & Colleges in Canada, USA, Europe, and Asia. Read More