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The Key to Conversation with Sandra Lee

  • By Diana Kawarsky, MA, CCP
  • July 27, 2022
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In this episode, we are joined by Sandra Lee, a managing partner for Training & Learning Solutions, a company that offers a range of learning and development solutions to support the wider business strategies of their professional clients. Diana and Sandra begin by exploring the key to conversations and how each conversation allows us to grow. They continue their discussion by emphasizing the importance of “who I am” stories that can help develop one’s self-awareness and the relationship between their intention and impact when communicating. Lastly, they talk about how successful leaders spend the time and energy to establish themselves first, often resulting in a heightened inclusiveness of others.

Today’s Selected Questions

  1. What is your understanding of the phrase “Conversation is the currency of communication“?
  2. When have you seen others flex their non-soft skills to their own detriment?
  3. What does success leading others look like to you?

Visit The Soft Skills Group to explore all our workshops to help you and your team in all aspects of communication.

Diana Kawarsky, MA, CCP

Diana Kawarsky is President of The Soft Skills Group Inc. She is a senior training and development professional with over 20 years of experience in the delivery, design & consulting with Fortune 500 companies, Universities & Colleges in Canada, the USA, Europe, and Asia. Diana is a Certified Coaching Professional (CCP) working one-on-one, in-person and remotely, building individual success skills. She also holds an MA in Interdisciplinary Studies. She is the author of two well-reviewed books: Soft Skills Volume 1 and The Soft Cs. In 2021 Diana attained the rank of #26 in Global Gurus’ “Top 30” in the Communication category. Top 30 Gurus, in their respective categories, are the “Cream of the Crop”, the World’s Top 30 most influential Professionals Speakers, Trainers and Consultants in their areas.