Team Of Experts

The Soft Skills Group team is passionate about seeing our clients succeed. We are here to ensure you get the very best in communication skills training.
Diana Kawarsky, MA, CCP
Diana Kawarsky, MA, CCP
President

Diana has over 20 years of experience working with more than 20,000 business professionals, effectively improving their management and communication skills to achieve higher impact results.  She holds an MA Degree, is a Certified Coach Practitioner and is certified to use profiling tools including Certified Emotional Intelligence Quotient (EQ-i), True Colors®, and Life Skills.

Sheldon Kawarsky, PhD
Sheldon Kawarsky, PhD
Vice President

Sheldon has over 20 years of experience holding manager and director roles in the private and academic sectors, focusing on business development and fostering relationships with companies, universities, government organizations, and venture capitalists.  His strength is in relationship building and clarifying the needs of clients to ensure their training maximizes their return on investment.

Lindsay Collins, MBA, CCP
Lindsay Collins, MBA, CCP
Associate

Lindsay Collins, MBA, CCP

Lindsay has over 12 years of experience working within diverse organizations as an advocate for the development and recognition of human capital. Her core capabilities include Executive Leadership and New-Manager training, Strategic Thinking, Communication and Career Coaching. She holds an MBA in Marketing and Organizational Behavior is a Certified Coach Practitioner and is accredited to facilitate DiSC®, Lominger Voices 360 and Predictive Index.

Mark Federman, PhD
Mark Federman, PhD
Associate

Mark Federman, PhD

Mark has extensive experience as an executive, manager, consultant and academic in areas spanning Organization Development, Organizational Therapy, Executive and Leadership Coaching, Organizational Transformation and Change, Playshop Facilitation, Creating Great Environments of Engagement.

Lianne Picot, MEd
Lianne Picot, MEd
Associate

Lianne Picot, MEd

Lianne is an experienced leadership coach, facilitator, and consultant helping leaders and organizations with expertise in change management, crisis management, leadership, and organizational effectiveness. She holds an MEd and is currently pursuing her PhD focusing on the ‘broken ladder’ impacting women’s advancement into senior leadership.

Hugh Wilson
Hugh Wilson
Associate

Hugh Wilson

As a facilitator, Hugh brings a unique blend of Broadcast executive training with a 35-year voice-over career, an extensive commercial and movie credit list along a lead role in a Netflix Original series. Hugh’s expertise lies in Communications, Team Building, and Presentations Skills.

Nancy Mulroney, MSc, MBA
Nancy Mulroney, MSc, MBA
Associate

Nancy Mulroney, MSc, MBA

Nancy has over 30 years of experience working as a facilitator, coach, mentor and educator in the healthcare, not-for-profit, and child and youth mental health sectors.  Her core competencies include: process facilitation, strategic planning; change leadership; organizational planning and development; program development, delivery and evaluation; and coaching and mentoring. She holds a M.Sc. in Community Health and an Executive MBA.

Chris Irwin, MBA
Chris Irwin, MBA
Associate

Chris Irwin, MBA

Chris is a trilingual facilitator and can facilitate workshops both in English, French and Japanese.  He has over 15 years of experience with expertise in negotiations and stakeholder management.  Chris works with organizations to support, monitor and improve performance by aligning activity with priorities.

Patrick Lizotte
Patrick Lizotte
Associate

Patrick Lizotte

Patrick is a bilingual facilitator and can facilitate workshops both in English and French. He is a Senior Sales Trainer with 20 years of experience in sales, marketing, business development, and communication. In that time, he has worked with a variety of international clients, utilizing his own sales experience to build rapport with his audience, whether sales reps or executives, to deliver value and top-level, bottom-line results.