In this episode, we are joined by Dr. Jenny Brockis, an award-winning speaker, best-selling author, medical practitioner, and board-certified lifestyle-medicine physician located in Perth, Australia. Diana and Jenny begin their discussion by defining what soft skills are, what they actually mean, and how they are essential for our post-Covid era. They continue their discussion by exploring what empathy is and its importance in healthcare. They conclude their discussion by reflecting on their experiences teaching soft skills, not as a way to fix someone but rather to guide people on their personal and professional journeys.
Today’s Selected Questions
- Do you use the term soft skills? If yes, why? If not, what do you use and why?
- Where have you seen or experienced empathy in your career?
- What do you recommend others do to improve their soft skills based on your experience as a ___ or in ___ industry?
Visit The Soft Skills Group to explore all our workshops to help you and your team in all aspects of communication.