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Why Should the Technology Industry Invest in Soft Skills Training?

  • By Diana Kawarsky, MA, CCP
  • January 10, 2023
  • 291 Views

Soft Skills Training for Technology Companies

As the technology industry continues to grow, employers are looking for employees with strong soft skills and people skills. These skills are essential for professionals who want to be successful in the corporate world. Unfortunately, many technology professionals lack soft skills training. In this article, we will discuss why the technology industry should invest in corporate soft skills training and how it can benefit both employees and employers.

The Growing Demand for Soft Skills in the Technology Industry

The technology industry is rapidly changing, and employers are looking for employees with the valuable soft skills required to tackle the challenges of this evolving world. This shift in demand is particularly evident when it comes to jobs that require a combination of hard and soft skills.

As artificial intelligence, robotics, and the internet of things (IoT) become more widespread, there is an increasing need for individuals who can not only understand the mechanics and technical aspects of these technologies but also have the communication abilities to facilitate and manage working relationships.

Therefore, having effective people skills such as collaboration, communication, problem-solving, and presentation capabilities have become increasingly important for those seeking employment in the tech industry.

The Benefits of Investing in Soft Skills Training for Technology Companies

These days, technology companies are focused on investing in soft skills training for IT professionals to provide their staff with development opportunities and foster an equitable workplace culture.

Soft skills training can give employees the confidence and the tools needed to excel in their jobs, enabling them to develop professionally and personally. This not only makes the work environment a more attractive prospect for potential employees but will also lead to increased productivity and better results for the company.

Moreover, supporting employee interpersonal skills training within a company encourages trust among team members and helps create an open atmosphere where everyone feels heard. Through this supportive structure, businesses will be able to attract talented people from all walks of life who have a wealth of experiences to draw from.

Investing in soft skills training for employees is a key factor for technology companies if they wish to ensure that their current and future employees are equipped with the necessary tools to thrive in successful careers.

The Benefits of Having Good Soft Skills in Remote or Hybrid Working Environments

With the shift to remote and hybrid working environments, hard and soft skills have become increasingly important.

This shift away from the office workspace creates a unique challenge for IT teams who rely heavily on interpersonal communication and collaboration to work together effectively. To achieve successful results under this new arrangement, it is crucial that IT professionals have excellent soft skills and people skills like negotiation, time management, critical thinking, effective communication, and problem-solving.

These skills allow IT teams to develop meaningful relationships, clarify tasks with team members regardless of location or time zone, and brainstorm creative solutions even when not physically present in the same space. Good soft skills for software developers and IT professionals are essential to objectively handle any kind of misunderstanding or dispute, especially when the whole team cannot join together for physical meetings.

With strong interpersonal skills, technical professionals can coordinate better irrespective of their location, leading to higher productivity and efficiency.

Must-Have Soft Skills for IT Professionals

IT professionals must have a diverse set of skills to ensure their ability to function in their workplace. Some of the must-have soft skills for IT professionals include:

How to Implement a Successful Soft Skills Training Program

A successful soft skills training program is a critical investment for technology companies in today’s era of digital transformation. Soft skills are what separate leaders from peers, skilled employees from average ones, and exceptional individuals from the good.

With this in mind, technology companies need to invest time and energy into implementing a comprehensive program that emphasizes the importance of having well-rounded and socially adept IT professionals. This program can include activities like group discussions, online courses, workshops and seminars, and communication training for employees.

Soft skills training can help them build those essential abilities and keep them on the cutting edge regarding how they interact with clients, colleagues, and technology.

For a successful training program, tech companies should make sure that their personnel are aware of why they’re receiving soft skills training, as well as what they’ll need to do to achieve their desired outcome.

If each team member’s strengths and weaknesses are considered when designing corporate soft skills training, this will greatly contribute to the effectiveness of the whole program. Investing in soft skills training for IT professionals is an excellent way for tech businesses to stay prepared for any new challenges that come their way.

Talk to the Experts at The Soft Skills Group

At The Soft Skills Group, we pride ourselves on crafting customized programs that are tailored to each individual’s needs and goals, making sure they get the most out of every workshop. We have years of experience in multiple disciplines—from employee interpersonal skills training to email writing and communication training for employees—and we boast a unique hybrid learning structure that seamlessly combines both in-person and online sessions.

We offer programs for those in the private and public corporation sectors, as well as for educational and government organizations. With such pedigree and flexibility, employers will know that their tech teams are in safe hands. Contact us today to learn more or to reserve your spot!

Diana Kawarsky, MA, CCP

Diana is President of The Soft Skills Group Inc., and a senior training & development professional with over 20 years of experience in delivery, design & consulting with Fortune 500 companies, Universities & Colleges in Canada, USA, Europe, and Asia. Read More