We endeavour to answer all enquiries within 24 hours on business days.
16 Tarlton Court
Vaughan, Ontario
Canada L4J 3H7
Phone: 416-877-4688
Do you have customer service representatives or employees who interact with customers daily? If so, then ensuring they are equipped to proactively address and resolve conflict can be a crucial factor in shaping the overall customer experience of your company. Outside of having an open line of communication between your staff and customers, it’s essential […]
Read MoreCOVID-era shutdowns have rendered the hybrid-work model standard for many businesses. While this workplace flexibility has numerous advantages, it can also produce conflicts not often seen in traditional workspaces. When members of the same team are working differently—with some employees in-office and others remote, all on different days of the week—it leaves room for endless […]
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