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Unlocking The Power Of Empathy Through Storytelling With Marsha Shandur

  • By Diana Kawarsky, MA, CCP
  • February 28, 2023
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In this episode, we are joined by Marsha Shandur, a storytelling, communication and sales coach and trainer who founded Yes Yes Marsha, a company that has helped thousands of executives, entrepreneurs, and professionals gain storytelling skills for ethical influence. Diana and Marsha begin by emphasizing the significance of empathy in effective storytelling. Through well-crafted narratives, people can connect with and gain insights into experiences they may not have personally encountered. They conclude their discussion by stressing the importance of empathy and curiosity in communicating with someone who may have inaccurate information rather than solely focusing on proving oneself to be right. Now let’s have a conversation.

Today’s Selected Questions

  1. What do you recommend others do to improve their soft skills based on your experience?
  2. What is your favourite way to solve interpersonal conflicts or problems on your team?
  3. How do you provide feedback to others?
  4. How do you define confidence?

Visit The Soft Skills Group to explore all our workshops to help you and your team in all aspects of communication.

Diana Kawarsky, MA, CCP

Diana Kawarsky is President of The Soft Skills Group Inc. She is a senior training and development professional with over 20 years of experience in the delivery, design & consulting with Fortune 500 companies, Universities & Colleges in Canada, the USA, Europe, and Asia. Diana is a Certified Coaching Professional (CCP) working one-on-one, in-person and remotely, building individual success skills. She also holds an MA in Interdisciplinary Studies. She is the author of two well-reviewed books: Soft Skills Volume 1 and The Soft Cs. In 2021 Diana attained the rank of #26 in Global Gurus’ “Top 30” in the Communication category. Top 30 Gurus, in their respective categories, are the “Cream of the Crop”, the World’s Top 30 most influential Professionals Speakers, Trainers and Consultants in their areas.