The Soft Skills Group, established in 2014, delivers dynamic training solutions to private and public organizations, government bodies, and educational institutions across Canada and the U.S. Our expert instructors lead practical, engaging, and results-driven workshops—both in-person and online—helping managers and executives strengthen communication, leadership, and team development skills. We work with diverse industries, including healthcare, finance, legal, IT, and sales, designing programs that create real, measurable impact.

While every workshop is customizable to the client’s needs, the length of the workshop
can determine how many case studies, group exercises and individual exercises each participant is exposed to.

Verbal Skills

From professional presentations and business storytelling to impactful and persuasive public speaking, explore ways to engage and communicate with clarity and conviction.

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Writing Skills

Whether you’re writing reports, technical documents, web content or emails, learn how to produce effective professional writing that delivers your message.

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Management Skills

Master leadership and supervisory skills and principles to build rapport, achieve trust, manage conflict, motivate with conviction and lead with confidence.

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Personal Skills

From assertiveness and problem solving to meeting and time management, discover your natural strengths and capabilities and develop valuable new skills.

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Team Skills

Learn how to develop high-impact teams, change management strategies, deal with conflict, encourage team play and better service your clients.

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90 Minute Workshop Half Day Workshop Full Day Workshop

Case Studies

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Group Exercise

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Individual Exercise

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OUR APPROACH

The HIF Principle

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Hindsight – the first aspect of the HIF approach is where we situate the learning into the proper context. We conduct a pre-learning analysis of the potential learner’s organizational opportunities as well as decision-maker input.

Insight – the second aspect of the HIF approach explores the experience and success-rich partnerships we create to contextualize your learning. It provides a place for our soft skills techniques to collaborate with your learners and all decision-makers. This aspect maximizes your return on investment by emphasizing best practices, techniques, and strategies that make soft skills reality-based, not just theory.

Foresight – the third aspect of the HIF approach requires a commitment to your enhanced soft skills being applied, tried, and lived on the job. It closes the HIF Principle loop by ensuring that learning goals align with the interactive learning experience of Insight and then finally concretized. This aspect ensures that decision-makers see the value in how the newly equipped soft skills learners perform with confidence and mastery.

Transform your leaders’ and executives’ communication skills with tailored workshops.